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Southwest Airlines Co., the busiest carrier at John Glenn Columbus International Airport, ranks among the best-performing carriers in the United States, according to the annual Airline Quality Rating evaluation of flight cancelations and delays, lost baggage, passenger complaints and how often travelers are bumped from flights.
Dallas-based Southwest (NYSE:LUV) ranked No. 1 for customer satisfaction, No. 6 for on-time arrivals, No. 8 for baggage service and No. 11 for fewest denied boardings.
Columbus Business News - Local Columbus News | Business First of Columbus
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Which airlines fly highest in quality rankings? Southwest is tops for customer satisfaction